Xummer eSIM

Help centre

Find help for your trip

Before you buy

Check that your device supports eSIM and is carrier-unlocked. Review coverage, validity, data allowance and activation conditions on the plan page.

Install your eSIM

Connect to a reliable internet connection, open your plan instructions and follow the QR code or manual installation steps. Keep your activation details private.

Troubleshoot a connection

Confirm that you are within coverage, the plan is active and the correct SIM is selected for mobile data. Follow the plan instructions for roaming and APN settings. Avoid deleting an installed eSIM while troubleshooting.